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Frequently Asked Questions
The possibilities are endless, really. That said, here are the typical sizes that we see:
15 Dram: 1-2 grams flower (1 gram) // 2-10 gummies
25 Dram: 3.5-5 grams flower (Eighth) // 10-20 gummies
45 Dram: 7 - 10 grams flower (Quarter) // 20-30 gummies
145 Dram: 28 grams flower (1 ounce) // Baked Goods to Infused Ice Cream, this size is very versatile!
90 mm Tube: 0.5g - 1g Flower (preroll) // 0.5g - 1g Vape (cart)
116 mm Tube: 1g - 1.5g Flower (preroll) // 1g Vape / Battery
7ML Concentrate : 0.5g - 1g Concentrate
Sample kits can be requested online here.
Our patented opening mechanism is child-resistant yet easy to open. But it's unlike other opening mechanisms, so it may take a second to get used to. Check out the demo videos below for tips.
For all orders placed online, customers can expect to receive an email with tracking information within 24 hours of shipping.
Processing time for most online orders is anywhere between 2-4 days.
Enterprise orders can expect to recieve the tracking information within 24 hours after the order has shipped. Enterprise processing times vary greatly depending on quantities, labeling, etc.
Your sales contact will have the most up-to-date information for you.
They sure do. To see our full list of certifications, including child-resistent certifications, click here.
Looking for a volume discount? The best way to do that is to get in touch with our dedicated sales team at info@CalyxContainers.com. They can walk you through the options.
Typically, orders ship in 1-2 weeks but, given the uncertainty that COVID-19 has created, our shipping partners may take longer to get the product into your hands.
We offer volume discounts for customers looking to purchase large quantities of our products. The best way to do that is to get in touch with our dedicated sales team at info@CalyxContainers.com.
Not at this time. We're currently limited to USA and Canada but are working hard to expand our shipping reach soon.
All Calyx Containers drams and lids are produced in the USA. Our glass products are manufactured in Germany, and our tubes are made in China.
The plastic that we use for our lids and dram containers are #5 Polypropylene. This type of plastic can be recycled through most curbside programs as long as they are free and clear of cannabis and/or food.
The lids are completely recyclable as-is. The gasket material is made of TPE which is a class of copolymers or a mix of polymers that consist of materials with both thermoplastic and elastomeric properties meaning that it is derived from the same polypropylene that is used in the caps.
This allows them to be recycled in a single stream, and since we bi-injection mold our gasket directly into the cap, we do not use any adhesive holding the seal to the lid.
That's a fancy way of saying, YES! Please recycle as much as you can.
FEP stands for Fluorinated Ethylene Propylene. The reason that we use this material for our concentrate liners is due to its ability to keep product fresh and its anti-stick properties.
The most common liners that you will see in container caps are made of PE foam, Induction Polyvinyl, Plastisol, Foil and Teflon. None are, in our opinion, as effective as FEP when considering product preservation.
These FEP liners are pre-formed to fit perfectly into our unique square caps for a seamless customer experience.
Cannabis products can lose terpenes and terpenoids to two different chemical reactions. The first is evaporation due to extreme heat and the second is oxidation due to exposure to oxygen (open-air).
Terpenes are the most volatile of the compounds found in the cannabis plant and can start to evaporate at just 70 degrees F. Calyx's two-shot injection molded gasket (in the cap) protects terpenes and terpenoids from oxidation by creating a stable environment within the container.
When you add the FEP liner to our concentrate containers, the liner, which is made of a pure carob-flourine structure, creates a fully chemically inert barrier inside the container. This is a really long, technical way of saying, the "FEP liner won't let any of the terpenes or terpenoids escape!"
Our inserts are 10" x 10" x 0.31". Our trays that hold the inserts are 11.25" x 11.25" x 1.25".
The overall external horizontal width of the tray is slightly larger at 10.2" due to the interlocking teeth features on the side of the trays that allow for the inserts to either be snapped securely into a tray or connected with another insert side by side.
We sure do. Our minimum for custom-labeling is currently 12k. If you're interested, reach out to our sales team at info@CalyxContainers.com.
We also partner with onlinelabels.com for smaller quantity labeling. Please see their offerings at onlinelabels.com/calyx.
1. We will accept a return of the products for i) an exchange; or ii) a refund of your purchase price, less the original shipping and handling costs, provided such return is made within THIRTY (30) DAYS of the shipping date to you (the “Return Period”) and provided such products are returned in their original, new condition with no damage. After the Return Period, we will provide no refunds or exchanges for products purchased from us.
2. To return or exchange products, you must complete and email a Return Merchandise Authorization Request Form (an “RMA Request Form”) to our Customer Service Department info@CalyxContainers.com. We will review your request upon receipt, and if appropriate, provide you with an RMA Number (an “RMA Number”). You may request an RMA Request Form from our Customer Service Department via email (info@CalyxContainers.com).
3. You must obtain an RMA Number before shipping your product. No returns of any type will be accepted and no refunds or exchanges of any kind will be provided without an RMA Number.
4. You are responsible for all shipping and handling charges on returned items. You bear the risk of loss or damage during shipment. We therefore strongly recommend that you fully insure your return shipment against loss or damage and that you use a carrier that can provide you with proof of delivery for your protection. All returns are subject to a restocking fee of TWENTY PERCENT (20%) of the original purchase price.
5. Refunds and exchanges are processed within approximately three (3) business days of our receipt and inspection of your returned product(s). Your refund will be credited back to the same payment method used to make the original purchase on the Website. If you request an exchange, the exchanged product will be mailed to you, to the ship-to address that you indicated during the time of your original purchase on the Website.
6. WE OFFER NO REFUNDS OR EXCHANGES ON ANY PRODUCTS:
(i) designated on the Website as non-returnable;
(ii) that have been customized in any way;
(iii) that have been opened, used, modified, or otherwise tampered with;
(iv) that have been damaged through no fault of ours or that are missing components or parts; or
(v) that have been abused or misused.
Calyx Containers, LLC (“Calyx Containers”, “Company”, "we", “us” or “our”) values and respects Your privacy, and we are committed to protecting it through our compliance with this policy (the “Privacy Policy”).
This policy describes the types of information we may collect from you or that you may provide when You visit or use the website www.CalyxContainers.com (the “Website”), interact with services, features, functionality, content, applications, or products offered by Calyx Containers through the Website, and our practices for collecting, using, maintaining, protecting and disclosing that information. The Calyx Containers Terms and Conditions (the “Terms” or the “Agreement”) are incorporated herein by reference, and can be found here: http://www.CalyxContainers.com/terms-and-conditions
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. IF YOU DO NOT AGREE TO OUR PRIVACY POLICY OR TO OUR OTHER POLICIES, YOU MUST NOT SIGN UP OR REGISTER FOR, ACCESS, OR USE THE WEBSITE.
1. Changes to this Privacy Policy.
We reserve the exclusive right to make changes to this Privacy Policy from time to time. Your continued access to and use of the Website and any associated services constitutes your agreement to be bound by, and your acceptance of, the Privacy Policy posted at such time. You acknowledge and agree that you accept this Privacy Policy (and any amendments thereto) each time you visit the Website or sign into your account. Therefore, we encourage you to review this Privacy Policy regularly.
If, within thirty (30) days of us posting changes or amendments to this Privacy Policy, you decide that you do not agree to the updated terms, you may withdraw your acceptance to the amended terms by providing us with written notice of withdrawal of your acceptance. Upon providing us with your notice of your acceptance withdrawal, you are no longer authorized to access or use the Website or any associated services, and you must not do so.
2. Children Under The Age Of 13.
Our Website is not intended for children under 13 years of age. No one under age 13 may enter, use, or provide any information to or via the Website. We do not knowingly collect Personal Information (as defined below) from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features; register on the Website; make any purchases or conduct any transactions through the Website; use any of the interactive features of this Website; or provide any information about yourself to us, including your name, address, telephone number, e-mail address or any screen name or user name you may use. If we learn that we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at info@CalyxContainers.com.
3. Applicability.
a. This Privacy Policy applies to information we collect:
i. On this Website;
ii. In e-mail, phone call, text and other electronic messages between you and this Website; and
iii. When you interact with our advertising on third-party websites and services, if those applications or advertising include links to this policy.
b. This Privacy Policy does not apply to information collected:
i. By the Company offline or through any other means, including on any other website operated by the Company or any third party (including our affiliates and subsidiaries); or
ii. By any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or on the Website.
4. Information We Collect About You and From You.
We collect several types of information from and about users of our Website including:
a. From Visitors of the Website (“Visitors”): Information that is about you, but individually does not identify you, such as your IP address; domain server; Internet browser; equipment used to access the Website; and Website usage details (“Non-Personal Information”).
b. Information by which you may be personally identified, such as your name; postal address(es) (street number, city, state, zip code, country); e-mail address; telephone number (individual and company); payment information (e.g., credit card number); linked social network account(s), if applicable; and any other identifier by which you may be contacted online or offline (“Personal Information”); and
i. Information that is about you, but individually does not identify you, such as your IP address; domain server; Internet browser; equipment used to access the Website; Website usage details; geographic area; company industry (optional); number of storage/warehouse locations (optional); year of company establishment (optional); and company description (optional).
5. How We Collect Information From You or About You.
a. We collect this information:
i. Directly from you when you provide it to us;
ii. Automatically as you navigate through the Website. Information collected automatically may include usage details; contents of an e-mail or direct message sent through the Website; IP addresses and information collected through cookies; web beacons; and other tracking technologies; and
iii. From third parties, for example, our advertisers.
b. Information You Provide to Us. The information we collect on or through our Website may include:
i. Information that you provide by filling in forms on our Website. This includes information provided at the time of purchasing any products via the Website.
ii. Records and copies of your correspondence (including e-mail addresses), if you contact us;
iii. Your responses to surveys that we might ask you to complete for research purposes;
iv. Details of transactions you carry out through our Website. For example, you may be required to provide payment information before placing an order through our Website;
v. Contents of an e-mail or direct message sent through the Website;
vi. Your search queries on the Website; and
vii. Certain “aggregate information,” or data collected about your use of the Website or regarding a category of products, services, or users.
c. Automatic Information Collection and Tracking. As you navigate through and interact with our Website and other Users, including Buyers and Sellers, we may use automatic data collection technologies to collect certain information about your computer equipment, browsing actions and patterns, including:
i. Details of your visits to our Website, including traffic data, location data, logs and other communication data, and the resources that you access and use on the Website;
ii. Information about your computer and Internet connection, including your IP address, operating system and browser type.
d. Automatically Collected Personal Information. The information we collect automatically is statistical data and may include Personal Information, or we may maintain it or associate it with Personal Information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:
i. Estimate our audience size and usage patterns;
ii. Store information about your preferences, allowing us to customize our Website according to your individual interests;
iii. Speed up your searches; and
iv. Recognize you when you return to our Website.
e. Technologies Used By Us. The technologies we use for this automatic data collection may include:
i. Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
ii. Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies.
iii. Web Beacons. Pages of the Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs. pixel tags and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an e-mail and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
6. Third-party Use of Cookies and Other Tracking Technologies.
a. Some content or applications, including advertisements, on the Website are served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Website. The information they collect may be associated with your Personal Information or they may collect information, including Personal Information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.
b. We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
c. The Website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. This might mean that we advertise to previous visitors who have not completed a task on the Website or used any of the services (such as, for example, using the contact form to make an enquiry). This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Accordingly, Google may use cookies to serve ads based on your past visits to the Website. Any data collected will be used in accordance with this Privacy Policy and Google’s privacy policy. You can set preferences for how Google advertises to you using the Google Ad Preferences page, and you may further opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.
7. How We Use Your Information.
a. We use information that we collect about you or that you provide to us, including any Personal Information:
i. To present our Website and its contents to you;
ii. To provide you with information, products or services that you request from us;
iii. To provide you with notices about your account;
iv. To improve our Website or any products or services we offer or provide through it;
v. To facilitate transactions in which you are involved;
vi. To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
vii. To notify you about changes to our Website or any products or services we offer or provide though it;
viii. To allow you to participate in interactive features on our Website;
ix. In any other way we may describe when you provide the information;
x. To fulfill any other purpose for which you provide it; and
xi. For any other purpose with your consent.
b. We may also use your information to contact you about our own and third parties' goods and services that may be of interest to you.
c. We may use the information we have collected from you for any general commercial purposes, such as and without limitation, to describe trends, data, and use related to the Website or products and services we offer or provide through it. For example, we may use your reviews about a particular product and brand of to enable us to sell the reviews to the Seller, to other sellers, or to the product’s manufacturer and/or brand owner.
8. Disclosure of Your Information.
a. We may disclose aggregated information about our users and information that does not identify any individual, without restriction.
b. We may disclose Personal Information that we collect or you provide as described in this Privacy Policy:
i. To our subsidiaries and affiliates;
ii. To contractors, service providers and other third parties we use to support our business and who are bound by contractual obligations to keep Personal Information confidential and use it only for the purposes for which we disclose it to them;
iii. To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by the Company about our Website users is among the assets transferred;
iv. To third parties to market their products or services to you if you have not opted out of these disclosures. We contractually require these third parties to keep personal information confidential and use it only for the purposes for which we disclose it to them.
v. To fulfill the purpose for which you provide it. For example, if you use our Website to send a direct message, we will transmit the contents of that direct message and your name to the recipient;
vi. For any other purpose disclosed by us when you provide the information; and
vii. For any other purpose with your consent.
c. We may also disclose your Personal Information:
i. To comply with any court order, law or legal process, including responding to any government or regulatory request;
ii. To enforce or apply our Terms and other agreements, including for billing and collection purposes; and
iii. If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
9. Google Advertising
a. We may use Google AdSense Advertising on the Website. Google's advertising requirements are set forth in Google's Advertising Principles, which are in place to provide a positive experience for users. The Google Advertising Principles can be found here: https://support.google.com/adw...
b. Google, as a third-party vendor, uses cookies to serve advertisements on the Website. Google's use of the DART cookie enables it to serve advertisements to you based on previous visits to our Website and other websites that you have visited on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.
c. As part of our relationship with Google, we have implemented the following:
i. Remarketing with Google AdSense;
ii. Google Display Network Impression Reporting;
iii. Demographics and Interests Reporting; and
iv. DoubleClick Platform Integration
d. We, along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
e. Opting out: You may adjust your individual preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you may opt out by visiting the Network Advertising Initiative (NAI) opt out page or permanently using the Google Analytics Opt Out Browser add on.
10. Choices About How We Use and Disclose Your Information
a. We strive to provide you with choices regarding the Personal Information you provide to us. We have created mechanisms to provide you with the following control over your information:
i. Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
ii. Newsletters and Promotional Offers from the Company. By registering for a user account or providing your contact information through the Website, you agree to receive periodic newsletters and promotional offers from the Company. If you do not wish to have your e-mail address used by the Company to send newsletters or promote our own or third parties' products or services, you can opt-out by clicking the “unsubscribe” link contained in these emails; checking the relevant box on the Registration Form; or by logging into the Website and adjusting your user preferences in your account profile; If we have sent you a newsletter or promotional e-mail, you may send us a return e-mail asking to be omitted from future e-mail distributions. This opt out does not apply to information provided to the Company as a result of a product purchase or other transactions conducted by you via the Website.
b. We do not control third parties' collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI's website.
11. Accessing and Correcting Your Information.
You may send us an e-mail at info@CalyxContainers.com to request access to, correct or delete any Personal Information that you have provided to us. We cannot delete your Personal Information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
12. Your California Privacy Rights.
California Civil Code Section § 1798.83 permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to info@CalyxContainers.com.
13. Data Security.
We have implemented reasonable security measures designed to protect your Personal Information from accidental loss and from unauthorized access, use, alteration and disclosure. Data and records regarding your registration with and use of the Website will be retained for a reasonable period of time. All information you provide to us is stored on our secure servers behind firewalls. These facilities may be operated by us or by our third party service providers. By using the Website, you consent to having your Personal Information stored, transferred, and processed by these facilities. Any payment transactions will be encrypted using SSL technology.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Website like message boards. The information you share in public areas may be viewed by any user of the Website.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we strive to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
14. Contact Information.
To ask questions or comment about this Privacy Policy and our privacy practices, contact us at:
info@CalyxContainers.com.
CALYX CONTAINERS Terms and Conditions FOR USE OF WEBSITE AND SALE OF ONLINE GOODS
THESE TERMS AND CONDITIONS (the “Terms” or this “Agreement”), together with any documents expressly incorporated herein, govern the relationship and interaction between you (“you”, “your”, “User” or “Purchaser”) and Calyx Containers, LLC (“Calyx Containers”, “Company”, “we”, “us” or “our”) and your use of the www.CalyxContainers.com website (the “Website”) provided by Calyx Containers. If you are entering into this Agreement on behalf of a company or other legal entity, you represent that you have the authority to bind such entity and its affiliates to the terms and conditions contained in this Agreement, in which case the terms “you” or “your” shall refer to such entity and its affiliates. The Calyx Containers Privacy Policy is expressly incorporated herein by reference, and can be found here: http://www.CalyxContainers.com/privacy.
*IMPORTANT: PLEASE READ CAREFULLY*
BY CHECKING THE BOX TO AGREE TO THESE TERMS, ACCESSING THE WEBSITE, OR BY PLACING AN ORDER FOR THE PURCHASE OF ANY PRODUCTS OR SERVICES THROUGH OR VIA THE WEBSITE YOU:
I. AGREE THAT THESE TERMS CONSTITUTE A LEGALLY BINDING AND VALID AGREEMENT BETWEEN YOU AND US;
II. ACCEPT THIS AGREEMENT AND AGREE TO BE LEGALLY BE BOUND BY THE TERMS AND CONDITIONS SET FORTH HEREIN;
III. REPRESENT AND WARRANT THAT YOU ARE AT LEAST TWENTY-ONE (21) YEARS OF AGE; AND
IV. UNDERSTAND, ACKNOWLEDGE, AND AGREE THAT THESE TERMS REQUIRE THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS.
THIS AGREEMENT CONTAINS DISCLAIMERS OF WARRANTIES AND LIMITATIONS OF LIABILITY AND EXCLUSIVE REMEDIES. THE PROVISIONS BELOW FORM THE ESSENTIAL BASIS OF OUR AGREEMENT.
IF YOU DO NOT AGREE TO THESE TERMS, DO NOT CHECK ANY BOX TO ACCEPT THEM, DO NOT ACCESS THE WEBSITE, AND DO NOT PLACE ANY ORDERS FOR THE PURCHASE OF PRODUCTS OR SERVICES VIA THE WEBSITE.
CHANGES TO THIS AGREEMENT
We reserve the exclusive right to make changes to the Terms and this Agreement from time to time, without notice. You expressly acknowledge and agree that you are bound by the version of the Agreement in effect on the date and time when you submitted your order for the purchase of products via the Website.
Your continued access to and use of the Website and any associated services constitutes your agreement to be bound by, and your acceptance of, the Agreement posted at such time. You acknowledge and agree that you accept this Agreement (and any amendments thereto) each time you visit the Website or sign into your account. Therefore, we encourage you to review this Agreement regularly.
If, within thirty (30) days of us posting changes or amendments to this Agreement, you decide that you do not agree to the updated terms, you may withdraw your acceptance to the amended terms by providing us with written notice of withdrawal of your acceptance. Upon providing us with your notice of your acceptance withdrawal, you are no longer authorized to access or use the Website or any associated services, and you must not do so.
1. Agreement to Terms; Legal Age and Compliance with Applicable Laws to Use the Website and Purchase Products
2. Your Use of the Website and Products.
(a) Calyx Containers provides you with access to and use of the Website subject to your compliance with these Terms. No material from the Website may be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way, except as specifically permitted on the Website. The Website, including all of its information and contents, such as text, data, wallpaper, icons, characters, artwork, images, photographs, graphics, music, sound, messages, graphics, and the HTML code used to generate the pages (collectively, “Materials and Content”), is Calyx Containers’ property and is protected by trademark and/or copyright under United States and/or foreign laws.
(b) We grant you a personal, revocable, non-exclusive, non-transferable, limited license to access the Website, purchase products, and to use the information and services contained here. We reserve the right, for any reason or for no reason, in our sole discretion and without notice to you, to revise the products and services described on the Website and to terminate, change, suspend or discontinue any aspect of the Website, including, but not limited to, the Materials and Content on the Website as well as features and/or hours of availability of the Website, and we will not be liable to you or to any third party for doing so. We may also impose rules for and limits on use of the Website or restrict your access to part, or all, of the Website, the products or services without notice or penalty. We have the right to change these rules and/or limitations at any time, in our sole discretion.
(c) To purchase products or access some portions of the Website or the resources it offers, you may be asked to provide certain registration details or other information (“Account Information”), including but not limited to contact information. If you register for an account with the Website, it is a condition of your use of the Website that all Account Information is correct, current, and complete. You agree to update your Account Information in the event of any changes related to your contact information. We may deliver notices to you at the email address provided in your Account Information, and such notices shall be considered delivered when sent, regardless of whether you continue to maintain or use said email address. You agree that all information you provide on the Website is governed by our Privacy Policy and you consent to all actions we take with respect to your information consistent with the Privacy Policy.
(d) If you choose, or are provided with, a username, password, or any other piece of information as part of Calyx Containers’ security procedures, you must treat such information as confidential and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you (or, in the case of an entity, to a single authorized representative of the entity) and agree not to provide any other person with access to the Website, or to portions of the Website, using your username, password or other security information. You agree to notify us immediately of any unauthorized access to or use of your username or password, or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.
(e) Calyx Containers has the right to disable any username, password, or other identifier, whether chosen by User or provided by Calyx Containers, at any time, in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms.
3. Prohibited Uses of the Website and Products.
(a) Except as otherwise provided in Section 2 of these Terms, you may not use, download, copy, print, display, perform, reproduce, publish, modify, delete, add to, sell, lease, license, create derivative works from, reverse engineer, post, transmit, distribute or otherwise exploit any Materials and Content from this Website in whole or in part, for any public or commercial purpose without the specific prior written permission of Calyx Containers. You may not make use of the Website for the benefit of another business unless explicitly permitted by us in advance in writing.
(b) You shall not upload to, distribute, or otherwise publish through this Website any content, information, or other material that (i) violates or infringes the copyrights, patents, trademarks, service marks, trade secrets, or other proprietary rights of any person; (ii) is libelous, threatening, defamatory, obscene, indecent, pornographic, or could give rise to any civil or criminal liability under U.S. or international law; or (iii) includes any bugs, viruses, worms, trap doors, trojan horses or other harmful code or properties.
(c) You further agree not to:
(i) Use the Website or any of the Website’s contents, goods or services any way that violates any applicable federal, state, local or international law or regulation (including, and without limitation, any laws regarding the illegal transfer of federally controlled substances across state or international borders);
(ii) Use the Website in any manner that could disable, overburden, damage, or impair the site or interfere with any other party's use of the Website;
(iii) Use any robot, spider or other automatic device, process or means to access the Website for any purpose, including monitoring or copying any of the material on the Website;
(iv) Use any manual process to monitor or copy any of the material on the Website or for any other unauthorized purpose without our prior written consent;
(v) Use any device, software or routine that interferes with the proper working of the Website
(vi) Introduce any viruses, trojan horses, worms, logic bombs or other material which is malicious or technologically harmful;
(vii) Attempt to gain unauthorized access to, interfere with, damage or disrupt any parts of the Website, the server on which the Website is stored, or any server, computer or database connected to the Website;
(viii) Attack the Website via a denial-of-service attack or a distributed denial-of-service attack; or
(ix) Otherwise attempt to interfere with the proper working of the Website.
(d) We reserve the right to refuse service, terminate accounts, and/or cancel orders at our discretion, including, without limitation, if we believe that customer conduct or use of the products and Website violates applicable law or is harmful to our interests.
4. Intellectual Property Rights
(a) The Website and all content, features and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof), are owned by Calyx Containers, its licensors or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
(b) The Calyx Containers name, the Calyx Containers logo, and all related names, logos, product and service names, designs and slogans are trademarks of Calyx Containers or its affiliates or licensors. You must not use such marks without our prior written consent. All other names, logos, product and service names, designs and slogans on the Website are the trademarks of their respective owners.
(c) Nothing in the Website shall be interpreted as granting any license to use any image, trademark, logo, or service mark contained therein. These Terms permit you to use the Website for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any of the materials on the Website, except as follows:
(i) Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials;
(ii) You may store files that are automatically cached by your Internet browser for display enhancement purposes; and
(iii) You may print or download one copy of a reasonable number of pages of the Website for your own personal, non-commercial use and not for further reproduction, publication or distribution.
(d) Users are not permitted to:
(i) Modify copies of any materials from this site; or
(ii) Delete or alter any copyright, trademark or other proprietary rights notices from copies of materials from this site.
(e) You must not access or use any part of the Website or any services or materials available through the Website for any commercial purposes. If you wish to make any use of material on the Website other than that set out in this section, please address your request to: info@CalyxContainers.com.
(f) If you print, copy, modify, download or otherwise use or provide any other person with access to any restricted part of the Website in breach of the Terms, your right to use the Website will cease immediately and you must, at Calyx Containers’ option, return or destroy any copies of the materials you have made. No right, title or interest in or to the Website, or any content on the Website, is transferred to you, and Calyx Containers reserves all rights not expressly granted herein. Any use of the Website not expressly permitted by these Terms is a breach of these Terms and may violate copyright, trademark, and other laws.
5. Copyright Infringement Claims
The Digital Millennium Copyright Act of 1998 (“DMCA”) provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under U.S. copyright law. Our Copyright Policy is expressly incorporated into these Terms and this Agreement and is available here: http://www.CalyxContainers.com/copyright-policy
6. Trademark Infringement Claims
If you believe in good faith that materials available on the Website infringe your trademark rights, you or your agent may send Calyx Containers a notice requesting that we remove the material from the Website or block access to it. All trademark-related notices should be sent to: By Email: info@CalyxContainers.com
7. Order Acceptance and Cancellation; Reservations and Pre-Orders.
You have the option to cancel your pre-order or order at any time up to 30 days after placing your order by emailing us at info@CalyxContainers.com.
8. Prices and Payment Terms; Reliance on Website Information.
(a) All prices posted on this Website are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation e-mail. Price increases will only apply to orders placed after such changes. Posted prices do not include taxes or charges for shipping and handling (unless otherwise specified). All such taxes and charges will be added to your merchandise total and will be itemized in your shopping cart and in your order confirmation e-mail. We are not responsible for pricing, typographical or other errors in any offer by us and we reserve the right to cancel any orders arising from such errors.
(b) Terms of payment are within our sole discretion and, unless otherwise agreed by us in writing, payment must be received by us before our acceptance of an order. We generally accept major credit and debit cards for all purchases. A listing of specific cards and payment methods that we accept are set forth in the payment section of the checkout page of the Website, but they are subject to change without notice. You represent and warrant that (i) the payment information you supply to us is true, correct and complete, (ii) you are duly authorized to use such payment method for the purchase, (iii) charges incurred by you will be honored by your bank, credit card, or payment service company, and (iv) you will pay charges incurred by you at the posted prices, including all applicable taxes, if any.
(c) Product information content, summaries of legal and regulatory status of marijuana laws, or any other Materials and Content presented on or through the Website is made available solely for general information purposes. Calyx Containers does not warrant the accuracy, completeness, reproducibility, or usefulness of this information. Such information should be independently verified, and any reliance you place on such information is strictly at your own risk. CALYX CONTAINERS DISCLAIMS ALL LIABILITY AND RESPONSIBILITY ARISING FROM ANY RELIANCE PLACED ON SUCH INFORMATION, MATERIALS AND CONTENT BY PURCHASER, USER OR ANY OTHER VISITOR TO THE WEBSITE, OR BY ANYONE WHO MAY BE INFORMED OF ANY OF ITS CONTENTS.
(d) Any data, results, or claims presented on or through the Website are believed to be accurate. We may update the Materials and Content on the Website from time to time, but its content is not necessarily always complete or up-to-date. Any of the Materials and Content on the Website may be out of date at any given time, and we are under no obligation to update such Materials and Content.
9. Shipments; Delivery; Title and Risk of Loss.
(a) We will arrange for shipment of the products to you. Please check the individual product page or the checkout page for specific delivery options. We may, from time to time, offer free or reduced cost shipping on products that you order through the Website. Free or reduced-cost shipping, when available, will be set forth on the individual product page or the checkout page. Unless otherwise stated at the time when you submit your order to purchase products, you will pay all shipping and handling charges specified during the ordering process.
(b) Title and risk of loss pass to you upon our transfer of the products to the carrier. Shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays in shipments.
10. Returns and Refunds.
(a) We will accept a return of the products for i) an exchange; or ii) a refund of your purchase price, less the original shipping and handling costs, provided such return is made within THIRTY (30) DAYS of the shipping date to you (the “Return Period”) and provided such products are returned in their original, new condition with no damage. After the Return Period, we will provide no refunds or exchanges for products purchased from us.
(b) To return or exchange products, you must complete and email a Return Merchandise Authorization Request Form (an “RMA Request Form”) to our Customer Service Department info@CalyxContainers.com. We will review your request upon receipt, and if appropriate, provide you with an RMA Number (an “RMA Number”). You may request an RMA Request Form from our Customer Service Department via email (info@CalyxContainers.com).
(c) You must obtain an RMA Number before shipping your product. No returns of any type will be accepted and no refunds or exchanges of any kind will be provided without an RMA Number.
(d) You are responsible for all shipping and handling charges on returned items. You bear the risk of loss or damage during shipment. We therefore strongly recommend that you fully insure your return shipment against loss or damage and that you use a carrier that can provide you with proof of delivery for your protection. All returns are subject to a restocking fee of TWENTY PERCENT (20%) of the original purchase price.
(e) Refunds and exchanges are processed within approximately three (3) business days of our receipt and inspection of your returned product(s). Your refund will be credited back to the same payment method used to make the original purchase on the Website. If you request an exchange, the exchanged product will be mailed to you, to the ship-to address that you indicated during the time of your original purchase on the Website.
(f) WE OFFER NO REFUNDS OR EXCHANGES ON ANY PRODUCTS:
(i) designated on the Website as non-returnable;
(ii) that have been customized in any way;
(iii) that have been opened, used, modified, or otherwise tampered with;
(iv) that have been damaged through no fault of ours or that are missing components or parts; or
(v) that have been abused or misused.
11. DISCLAIMER OF WARRANTY.
(a) UNLESS EXPRESSLY STATED OTHERWISE IN WRITING, ALL PRODUCTS LISTED OR OFFERRED FOR SALE VIA THE WEBSITE ARE SOLD “AS IS” AND “AS AVAILABLE”. WE HEREBY DISCLAIM ANY AND ALL EXPRESS OR IMPLIED REPRESENTATIONS OR WARRANTIES, INCLUDING ANY WARRANTIES OF: (A) MERCHANTABILITY; (B) FITNESS FOR A PARTICULAR PURPOSE; (C) TITLE; (D) NON-INFRINGEMENT; OR (E) PERFORMANCE OF GOODS TO ANY STANDARDS, WHETHER ARISING BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE OR OTHERWISE, ALL OF WHICH ARE EXPRESSLY DISCLAIMED.
12. LIMITATION OF LIABILITY.
(a) IN NO EVENT WILL CALYX CONTAINERS, ITS PARENTS, SUBSIDIARIES, AFFILIATES, LICENSORS, AND ITS AND THEIR RESPECTIVE DIRECTORS, MANAGERS, OFFICERS, EMPLOYEES, AND AGENTS, BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, COVER, OR PUNITIVE DAMAGES HOWEVER CAUSED, WHETHER IN CONTRACT, TORT OR UNDER ANY OTHER THEORY OF LIABILITY, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS OR ANTICIPATED PROFITS, LOSS OF ANTICIPATED SAVINGS, LOSS OF GOODWILL, LOSS OF USE, LOSS OF DATA, BREACH OF PRIVACY, UNAUTHORIZED ACCESS TO YOUR DATA OR INFORMATION BY THIRD PARTIES, OR OTHER INTANGIBLE LOSSES (EVEN IF CALYX CONTAINERS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES) RESULTING FROM, WITHOUT LIMITATION:
(i) YOUR USE, OR INABILITY TO USE, THE WEBSITE;
(ii) YOUR USE, OR INABILITY TO USE, ANY THIRD PARTY TOOLS;
(iii) ANY WEBSITES LINKED TO THE WEBSITE;
(iv) ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES;
(v) ACTIONS, ERRORS OR OMISSIONS OF ANY USER OR THIRD PARTY;
(vi) INTENTIONAL OR MALICIOUS ACTS OF ANY USER OR THIRD PARTY;
(vii) ACTIONS, OMISSIONS, OR FAILURES TO ACT BY ANY GOVERNMENT ACTORS, AGENTS OF ANY GOVERNMENT, OR THIRD PARTIES ACTING ON BEHALF OR AT THE DIRECTION OR UNDER THE AUTHORITY OF ANY GOVERNMENT;
(viii) STATEMENTS, CONDUCT, OR ACTIONS OF ANY USER OR THIRD PARTY;
(ix) YOUR USE, IMPROPER USE OR MISUSE OF THE PRODUCTS, OR YOUR INABILITY TO USE THE PRODUCTS;
(x) ANY DELAY IN SHIPPING OR RECEIVING PRODUCTS THAT YOU PURCHASED THROUGH THE WEBSITE;
(xi) ANY DELAY IN COMPLETING A TRANSACTION TO BUY PRODUCTS;
(xii) FAILURE OF ANY PRODUCTS YOU PURCHASED TO COMPLY WITH YOUR SPECIFIC PURPOSE OR REQUIREMENTS, INCLUDING BUT NOT LIMITED TO CHILD-RESISTANT OR BIODEGRADEABLE FEATURES;
(xiii) FAILURE OF ANY PRODUCTS YOU PURCHASED TO COMPLY WITH DESCRIPTIONS OR LISTED SPECIFICATIONS;
(xiv) ANY SERVICES OR PRODUCTS OBTAINED THROUGH THE WEBSITE;
(xv) YOUR PROCUREMENT OF SUBSTITUTE PRODUCTS;
(xvi) CALYX CONTAINERS’ ACTIONS OR OMISSIONS IN RELIANCE UPON YOUR ACCOUNT INFORMATION AND ANY CHANGES THERETO OR NOTICES RECEIVED THEREFROM;
(xvii) RELIANCE ON ANY ACTUAL OR PERCEIVED GUIDANCE PROVIDED BY CALYX CONTAINERS OR CALYX CONTAINERS’ AGENTS REGARDING USE, PURCHASE, SALE OF ANY PRODUCT OR ANY OTHER WEBSITE-BASED GUIDANCE;
(xviii) YOUR FAILURE TO PROTECT THE CONFIDENTIALITY OF ANY PASSWORDS OR ACCESS RIGHTS TO YOUR ACCOUNT INFORMATION RELATED TO WEBSITE OR SERVICES;
(xix) YOUR FAILURE TO SEND INFORMATION, REQUESTS OR NOTIFICATIONS TO THE CORRECT PARTIES;
(xx) THE ACTS OR OMISSIONS OF THIRD PARTIES, INCLUDING SUPPLIERS, THAT ARE BEYOND OUR REASONABLE CONTROL;
(xxi) ANY ADVERTISING CONTENT OR YOUR PURCHASE OR USE OF ANY PRODUCT OR SERVICE ADVERTISED THROUGH THE WEBSITE;
(xxii) THE SUSPENSION OR TERMINATION OF YOUR ACCOUNT IN ACCORDANCE WITH THESE TERMS AND CONDITIONS;
(xxiii) VIRUSES OR OTHER MALICIOUS SOFTWARE OBTAINED BY ACCESSING OR LINKING TO THE WEBSITE; OR
(xxiv) YOUR USE OF THE WEBSITE, PRODUCTS OR SERVICES IN A MANNER THAT IS UNLAWFUL.
(b) THE WEBSITE AND ALL PRODUCTS AND SERVICES AVAILABLE FOR PURCHASE VIA THE WEBSITE ARE LAWFUL IN THE UNITED STATES. CALYX CONTAINERS DISCLAIMS ANY AND ALL LIABILITY FOR ANY LOSSES OR DAMAGES THAT MAY RESULT FROM YOUR ACCESS OF THE WEBSITE, PURCHASE OF THE PRODUCTS, OR USE OF THE PRODUCTS OR SERVICES, IN OR FROM A COUNTRY OR JURISDICTION WHERE THEY ARE UNLAWFUL.
(c) THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
(d) IN NO EVENT SHALL CALYX CONTAINERS’ LIABILITY WITH RESPECT TO ANY MATTER OR CAUSE OF ACTION ARISING OUT OF OR RELATED TO THIS AGREEMENT (WHETHER IN CONTRACT OR TORT OR UNDER ANY OTHER THEORY OF LIABILITY) EXCEED THE AMOUNT PAID BY YOU TO CALYX CONTAINERS HEREUNDER IN THE 12 MONTHS PRECEDING THE INCIDENT.
(e) YOU AGREE TO WAIVE AND HOLD HARMLESS CALYX CONTAINERS AND ITS AFFILIATES, LICENSORS AND SUPPLIERS FROM ANY CLAIMS RESULTING FROM ANY ACTIONS OR OMISSIONS OF THE FOREGOING PARTIES RELATING TO INVESTIGATIONS OR ACTS UNDERTAKEN BY LAW ENFORCEMENT AUTHORITIES.
(f) YOU ACKNOWLEDGE AND AGREE THAT YOUR EXCLUSIVE REMEDY UNDER THIS AGREEMENT SHALL BE THE TERMINATION OF THIS AGREEMENT, WHICH WILL RESULT IN THE CLOSURE OF YOUR ACCOUNT, AND CESSATION OF YOUR USE OF THE WEBSITE AND SERVICES. ANY AND ALL MONETARY AWARDS TO YOU SHALL BE LIMITED BY SECTION 12(C) HEREIN.
13. Remedies.
You acknowledge and agree that your sole and exclusive remedy for any and all damages that may arise out of this Agreement shall be limited, at our sole option, to the replacement of the product(s) that you purchase via the Website or the refund of the original purchase price, less shipping (so long as you comply with the timing and procedures set forth in Section 10 herein).
14. Goods Not for Resale or Export.
You represent and warrant that you are buying products or services from the Website for your own personal use only, and not for resale or export.
15. Privacy.
We respect your privacy and are committed to protecting it. Our Privacy Policy is an integral part of the Terms, and it governs our processing and use of personal data collected from you in connection with your purchase of products or services through the Website. The Privacy Policy is available here https://www.CalyxContainers.com/privacy, and it may be amended by us, from time to time, in our discretion, without notice, as provided for in the Privacy Policy.
16. Force Majeure.
We will not be liable or responsible to you, nor be deemed to have defaulted or breached these Terms, for any failure or delay in our performance under these Terms when and to the extent such failure or delay is caused by or results from acts or circumstances beyond our reasonable control, including, without limitation, acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion or hostilities (whether war is declared or not), terrorist threats or acts, riot or other civil unrest, national emergency, revolution, insurrection, epidemic, lockouts, strikes or other labor disputes (whether or not relating to our workforce), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials, materials or telecommunication breakdown or power outage.
17. Governing Law and Jurisdiction.
All matters arising out of or relating to these Terms are governed by and construed in accordance with the internal laws of the State of Colorado, USA without giving effect to any choice or conflict of law provision or rule (whether of the State of Colorado or any other jurisdiction) that would cause the application of the laws of any jurisdiction other than those of the State of Colorado.
18. Dispute Resolution and Binding Arbitration.
(a) YOU AND CALYX CONTAINERS ARE AGREEING TO GIVE UP ANY RIGHTS TO LITIGATE CLAIMS IN A COURT OR BEFORE A JURY, OR TO PARTICIPATE IN A CLASS ACTION OR REPRESENTATIVE ACTION WITH RESPECT TO A CLAIM. OTHER RIGHTS THAT YOU WOULD HAVE IF YOU WENT TO COURT MAY ALSO BE UNAVAILABLE OR MAY BE LIMITED IN ARBITRATION.
ANY CLAIM, DISPUTE OR CONTROVERSY (WHETHER IN CONTRACT, TORT OR OTHERWISE, WHETHER PRE-EXISTING, PRESENT OR FUTURE, AND INCLUDING STATUTORY, CONSUMER PROTECTION, COMMON LAW, INTENTIONAL TORT, INJUNCTIVE AND EQUITABLE CLAIMS) BETWEEN YOU AND US ARISING FROM OR RELATING IN ANY WAY TO YOUR PURCHASE OF PRODUCTS OR SERVICES THROUGH THE WEBSITE, WILL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION.
(b) The arbitration will be administered by the American Arbitration Association (“AAA”) in accordance with the Consumer Arbitration Rules (the “AAA Rules”) then in effect, except as modified by this Section 19. (The AAA Rules are available at www.adr.org/arb_med or by calling the AAA at 1-800-778-7879.) The Federal Arbitration Act will govern the interpretation and enforcement of this section. The arbitration will take place in Denver, Colorado.
The arbitrator will have exclusive authority to resolve any dispute relating to arbitrability and/or enforceability of this arbitration provision, including any unconscionability challenge or any other challenge that the arbitration provision or the Agreement is void, voidable or otherwise invalid. The arbitrator will be empowered to grant whatever relief would be available in court under law or in equity. Any award of the arbitrator(s) will be final and binding on each of the parties, and may be entered as a judgment in any court of competent jurisdiction.
If you prevail on any claim that affords the prevailing party attorneys’ fees, the arbitrator may award reasonable fees to you under the standards for fee shifting provided by law.
(c) You agree to an arbitration on an individual basis. In any dispute, NEITHER YOU NOR CALYX CONTAINERS WILL BE ENTITLED TO JOIN OR CONSOLIDATE CLAIMS BY OR AGAINST OTHER CUSTOMERS IN COURT OR IN ARBITRATION OR OTHERWISE PARTICIPATE IN ANY CLAIM AS A CLASS REPRESENTATIVE, CLASS MEMBER OR IN A PRIVATE ATTORNEY GENERAL CAPACITY. The arbitral tribunal may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding. The arbitral tribunal has no power to consider the enforceability of this class arbitration waiver and any challenge to the class arbitration waiver may only be raised in a court of competent jurisdiction.
If any provision of this arbitration agreement is found unenforceable, the unenforceable provision will be severed and the remaining arbitration terms will be enforced.
19. Limitation on Time to File Claims.
ANY CAUSE OF ACTION OR CLAIM USER MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OF USE OR THE SITES MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.
20. No Waivers.
The failure by us to enforce any right or provision of these Terms will not constitute a waiver of future enforcement of that right or provision. The waiver of any right or provision will be effective only if in writing, made for the purpose of the waiver, and signed by a duly authorized representative of Calyx Containers.
21. No Third Party Beneficiaries.
These Terms do not and are not intended to confer any rights or remedies upon any person other than you.
22. Notices.
23. Severability.
If any provision of these Terms is invalid, illegal, void or unenforceable, then that provision will be deemed severed from these Terms and will not affect the validity or enforceability of the remaining provisions of these Terms.
24. Entire Agreement.
These Terms and our Privacy Policy will be deemed the final and integrated agreement between you and us on the matters contained in these Terms.
25. Equitable Relief
You acknowledge and agree that your breach of these Terms would cause Calyx Containers irreparable harm for which money damages alone would be inadequate. In addition to damages and any other remedies to which we may be entitled, you acknowledge and agrees that we may seek injunctive relief to prevent the actual, threatened or continued breach of these Terms.
26. Headings.
The headings in these Terms are for reference only and do not affect the interpretation of these Terms.
27. Comments and Concerns.
Website is operated by Calyx Containers LLC. All feedback, comments, requests for technical support and other communications relating to the Website should be directed to: info@CalyxContainers.com.>span class="Title-Clause">
1. We will arrange for shipment of the products to you. Please check the individual product page or the checkout page for specific delivery options. We may, from time to time, offer free or reduced cost shipping on products that you order through the Website. Free or reduced-cost shipping, when available, will be set forth on the individual product page or the checkout page. Unless otherwise stated at the time when you submit your order to purchase products, you will pay all shipping and handling charges specified during the ordering process.
2. Title and risk of loss pass to you upon our transfer of the products to the carrier. Shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays in shipments.
Bitcoin
What can I buy from Calyx Containers with Bitcoin?
Just look for a Bitcoin symbol next to the “order” button for Bitcoin-eligible products and services.
How do I buy something from Calyx Containers with Bitcoin?
First, you need what is called a “Bitcoin wallet” — a device, platform, app, or software that supports Bitcoin transfers. Calyx Containers will give you our Bitcoin wallet “address” in both an alphanumeric code and QR code for you to enter into your Bitcoin wallet so it knows where to transfer the Bitcoin. It’s your responsibility to make sure that you send the Bitcoin to Calyx Containers’s Bitcoin wallet accurately.
How do I know how much Bitcoin to enter?
In the US, all Calyx Containers products are priced in US Dollars. But don’t worry — if you use Bitcoin to buy something from Calyx Containers, we’ll tell you both the US Dollar price and the Bitcoin equivalent price. For example, if the payment webpage shows a payment amount of $100 (0.00287508 BTC), you’ll enter 0.00287508 BTC into the amount field of your Bitcoin wallet. But keep in mind if you take too long, the price will expire and you’ll have to start over. And remember that you’re responsible (not us) for entering the correct Bitcoin amount and Bitcoin recipient address into your Bitcoin wallet.
Are there any fees associated with my Bitcoin payment?
Calyx Containers does not charge a fee for BitCoin Payments. However, the Bitcoin network charges network fees each time that you make a payment and your Bitcoin wallet provider might also charge a fee. Any fees that you owe are your responsibility. The good news is that some Bitcoin wallets automatically calculate the fees you owe.
What if I send the wrong amount?
If you send the wrong amount for your order fee, your order might be cancelled. And this is important: please do not overpay us. If you send more Bitcoin than the Bitcoin price, we might not be able to return the extra amount.
Can I send more than one payment using multiple wallets?
No. Please send us the right amount in one Bitcoin payment.
How long does it take to process my Bitcoin payment?
The payments page will refresh within one minute after you send the payment. Don’t send a new payment if your page doesn’t refresh. We’ll let you know (by email or through your Calyx Containers Account) once we confirm that we’ve received your payment through the Bitcoin network. This can take up to six hours. If you don’t get confirmation from us, please contact your wallet provider. You might need to re-initiate payment
How long do I have to complete my payment?
You’ll have until the timer on the payments page expires to complete your payment. If time runs out, you’ll need to restart your order process, and your alphanumeric or QR code, Bitcoin wallet address, and Bitcoin price might be updated.
What cryptocurrency does Calyx Containers accept?
For now, Calyx Containers only accepts Bitcoin — not Bitcoin fork products (like Bitcoin Cash and Bitcoin SV) or any other types of digital assets. (Our wallet will not receive or even detect any other digital assets.) Please make sure you only send us Bitcoin because any other digital asset sent might end up lost or destroyed (and we’re not responsible if that happens).
Where can I use Bitcoin to buy Calyx Containers products?
For now, you can use Bitcoin to buy Calyx Containers products in the U.S. We plan to expand into more markets in the future.
Are there any security risks associated with paying in Bitcoin?
You should always be careful when making a payment — in Bitcoin or in any other currency. Hackers or other similar groups might try to cause problems with the Bitcoin network or your payment that could affect your transaction. This can result in lost or stolen Bitcoin (and we’re not responsible if that happens).
What else do I need to know about the Bitcoin network?
The Bitcoin network protocols are open source, and anyone can use, copy, modify, and share them. We do not own or control the Bitcoin network or the software for your Bitcoin wallet. The Bitcoin network protocols and their operating rules can change at any time (like in the event of a fork), and those changes can affect the value, function, or even the name of Bitcoin. If there is a problem with the Bitcoin network, you can lose your Bitcoin (and we’re not responsible if that happens).